Welcome to our home!

Access

We use a Kwikset smart lock for your ease of access to the home. Your four digit access code will be sent to you approximately 24 hours prior to check-in.

To Unlock: To input your unique code simply tap the screen to wake the display then enter your four digit code. The door will unlock.

To Lock: When leaving, tap the screen to wake the display then tap the padlock symbol at the bottom right corner of the display. The door will lock. 

 Please be aware, the lock is set to remain unlocked once unlocked, it will not automatically lock as some smart locks do.

In the event you have any complications operating the door lock please reach out to us right away for us to help. 

Garage Access

Guests are fully permitted to use and/or park inside the garage if they wish. For your convenience we have provided 2 garage door openers. Garage door openers are located in the kitchen cabinet drawer facing the dining room area. Please be sure to return these remotes prior to your departure. Missing remotes will incur a $75.00 fee.

Welcome!

We have provided a welcome basket for our guests. Enjoy a rotating selection of snacks, brochures, sunscreen, etc. Please feel free to share your thoughts and experiences with us and other guests in our guest book. Get some ideas of things to do from reading previous guests experiences. 

Make yourself comfortable

Each room offers individual climate control. There is a remote control for the mini-split unit near the light switch in each room. To adjust settings simply point the remote in the direction of the mini-split unit and input your adjustments on the remote. The unit will beep and display the adjustment to confirm the input. 

Please note: do not use heat in one room and cooling in another. All rooms need to be either heating or cooling.

Below is a run down of the functions of many of the functions offered by these units.

Mode: This button selects whether you are heating or cooling.

Eco: Allows the unit to automatically adjust set temperature and functions to provide the most energy efficient climate control possible. 

Up/Down arrows: Adjusts the set temperature.

Set: Programs a routine. Please only use if you have booked a 7 night or more stay.

Timer: Set a time for the unit to shut off.

Fan: Set the fan speed between Low, Medium, High, or Automatic. We recommend setting to Auto to provide the most consistent comfort. 

Swing: When turned on this articulates the air deflector up and down continuously to help disperse climatized airflow throughout the room.

Turbo: This increases fan speed and performance to quickly adjust the room temperature. 

LED: This turns off the LED display on the front of the unit for those who prefer to sleep in total darkness. When off, the display will temporarily illuminate to display setting changes then turn back off. Even though the display is off the unit continues to run as set.   

These remote controls are expensive so please take care to prevent damage or loss. Any damaged or lost remote will be subject to a $150 fee.

Safety

Our guests' safety is our top priority. As such, we have installed smoke detectors in every bedroom, smoke detectors/carbon monoxide detectors outside of every bedroom, and fire extinguishers under the kitchen sink. 

Emergency Contact: In the event of an emergency please dial 911 on your phone. This is the emergency phone number to dispatch anywhere in the United States. Your call will automatically be routed to the local dispatch center. The address for this home is 32 Good Hope Bay. You can help dispatchers locate this address by explaining that it is in Greenehaven Arizona. 

Smoke detectors and CO detectors: These are passive safety devices located appropriately throughout the home. In the event one is triggered all alarms will sound. Please heed this alarm and vacate the home.

Fire Extinguishers: Two charged and ready to use fire extinguishers are available for use under the kitchen sink. Follow the instructions on the label for use. If you cannot safely extinguish a fire with the fire extinguishers please vacate the home and call 911. The home is insured and can be replaced, we cannot replace you. Do not attempt to extinguish a fire with water, use the fire extinguisher. 

Entertainment

Each room has a Samsung Smart TV and is already connected to the internet. 

How to watch: Pressing Guide on the remote will provide you with several streaming channels provided by Samsung. There are several preloaded streaming apps on each tv which you may use to login to your streaming services with those providers. If there are other streaming services you use that are not already loaded on the TV feel free to download it from the App Store on the TV. 

Ice Maker

We have provided you with an ice maker to be sure you are able to pack your food and refreshments for the days adventure. The ice maker is located in the garage. Water supply is off to the ice maker when not in use. This unit will make up to 100 lbs of ice per day and store up to 34 lbs. If needed, we have also provided a small cooler which you will find in the garage on the shelving unit. You may use this as needed just please return it clean before your departure. We recommend that ice made in this ice maker only be used for keeping coolers chilled and not to be eaten or used in drinks.

Turn on water supply: Locate the white tubing running between the water heater and the ice maker. At the top of this tubing there is a blue valve. Rotate the valve ¼ turn to turn on water supply to the ice maker. When on the handle of the valve will be parallel to the tubing where the tubing connects to the valve.

Clean the unit: Press the power button to turn on power to the unit. After power is on press the Clean button. This will flush out the unit and assure it is making clean ice. Once the cleaning is complete it will begin making ice at the current settings.

Ice thickness: You may adjust the thickness of the ice by pressing the Adjust Ice Thickness button. Toggle until you have selected the thickness you prefer. Please note that thicker ice will take longer to make but it will also last longer.

Before your departure: Please turn off the unit, close the water supply valve, empty all ice in the unit, and close the access door. 

Be aware that this ice maker drains directly onto the garage floor. When in use it is common for wet concrete and water to be seen on the floor under the unit and flowing out towards the garage door.

Dishwasher

Supplied for your use is an oversized dishwasher. All kitchen items including dishes, silverware, cookware, utensils, etc. supplied by us are dishwasher safe and can be cleaned in this dishwasher. 

Rinse dishes: Please rinse dishes to remove food particles prior to placing in the dishwasher. If food is stuck to the dish please use the scrubber next to the sink to scrub stuck-on food off prior to placing in the dishwasher. 

Load the dishwasher: Load the dishwasher by placing the rinsed dishes in the appropriate rack of the dishwasher. Please load the dishwasher as full as possible without obstructing the spray bars in the dishwasher prior to starting a wash cycle. Please place all plastic dishes on the top rack to avoid them melting or breaking down during the drying cycle. 

Detergent: Add dishwasher detergent to the dispense located on the inside of the dishwasher door. We have supplied you with enough dishwashing detergent to accommodate the length of your stay. The dishwashing detergent is a liquid in a bottle under the kitchen sink. Please only use this detergent. Do not use dish soap. 

To start the wash cycle: When you have filled the dishwasher you may start the wash cycle using the control buttons on the top edge of the dishwasher door. Begin by pressing the power button, then select the appropriate load settings, then press start, then close the door. 

While cycle is running and completion of wash: This dishwasher does not provide any indicators as the unit is in a wash cycle. If a cycle is interrupted please press the power button to turn the unit off, turn it back on, and restart the cycle. Once the wash cycle has completed the door will automatically pop open and sing to indicate completion.  

Electric Range

We have provided an electric glass top range for your meal prep during your stay. If you are unfamiliar with this type of range please read some important details below.

Glass cooktop will be hot: Unlike induction style cooktops this unit uses a heating element below the glass to produce heat. While operating the element will glow red. However, the surface will remain hot and can burn after the cooktop is turned off. Please note the Hot Surface indicator light on the control panel. When that light is on the surface will be hot.

Cookware: Please only use supplied cookware. This cooktop requires flat bottom with a thick cooking surface to properly cook. Because of the thickness of the cookware bottoms the pans and skillets may take slightly longer to reach desired temperature than what you are used to. 

 Dual sized heating elements: The front two burners have two different usable sizes to accommodate different sized cookware. Please note the element size you are setting to on the control knob for these two burners.

Cleanup: Once the Hot Surface indicator light has turned off please wipe any spills and splatters from the cooktop surface, especially prior to cooking your next meal. If all residue does not come off don't stress, our cleaning crew will use the appropriate cleaners to remove an remaining residue once you depart.

Microwave

Above the range is an oversized microwave. Feel free to use this for your cooking, reheating, and other needs during your stay. This microwave features several preset and sensor cook settings. 

No metal: Please do not place any metal or aluminum materials inside the microwave. This will destroy the unit and pose a fire risk. 

No Plastic: Please do not use any of the supplied plastic dishes or cups in the microwave. Microwaves cause plastics to breakdown and can leach those materials into your food. Only plastics on prepackaged microwavable foods should be placed in the microwave but please follow cooking instructions printed on those products. 

Cover foods and liquids: When reheating or cooking in the microwave please cover your food or liquid to prevent splatter. You may use paper towels which you will find on the counter or parchment paper or wax paper which you will find in the pantry cabinet to the left of the refrigerator. 

Clean spills: Please wipe up spills and splatter inside the microwave as soon as you can. This helps prevent these spills from baking onto the surfaces of the microwave. Please note that the glass turntable is removable and dishwasher safe so please feel free to wash it in the dishwasher as needed. 

Fan: The microwave features a fan to help filter smoke and cooking odors while cooking on the stovetop. The fan does not exhaust outside but rather recirculates the air after passing through a charcoal filter. Feel free to use as needed. 

Light: Provided on the microwave is a surface light to help provide better visibility while cooking on the stovetop. One press is bright and a second press provides a dimmer light. This light at either setting can also be used as a nightlight is wanted.

Washer and Dryer

A washer and dryer are provided for guest use in the laundry closet. 

Settings: The washer and dryer have several settings to choose from. Please select the most appropriate and gentlest option based on what you are laundering. You are responsible for any damage to clothes or laundry. 

Laundry Detergent: We have provided laundry detergent for guest use. Please do not use other laundry detergents as they may be damaging to the washing machine. 

Load size: Please do not overload the washer or dryer. This causes more stress on the laundering equipment and does not provide you with a quality cleaning. 

Lint trap: Please check that the lint trap is clean prior to starting a load in the dryer. Please clean the lint trap after each load is dried. 

Indoor Fireplace 

For the ambiance and to warm up on chilly days we have provided and electric fireplace. The controls are on the bottom right corner of the glass. Feel free to adjust the settings as desired to set the mood you're looking for. However, please do not run the heater function of the fireplace while using Air Conditioning in the home. Also be aware that when using the heater on the fireplace the unit will be hot and can cause burns. Please keep children away from the unit when using the heater. 

Gas Grill

Included for your use is a 4 burner gas grill. 

Safety: It is your responsibility to use this grill safely. Never use indoors. Please maintain at least one foot from any walls while cooking. Be aware of the foods you cook. Greasy foods or meats with a lot of fat will drip grease onto the burners and cause a flare up.

Propane: Propane is supplied with a spare tank in the garage. If you use more propane than what is available onsite it is your responsibility to provide more. You may take an empty tank to the Pilot gas station at the entrance of Greenehaven and exchange the empty tank for a full one.

Lighting: Make sure all burners are off to start. Turn the propane supply on to the grill by turning the knob on top of the propane tank. Once propane tank valve is open turn one burner control on to LIGHT. While turning the burner on simultaneously hold down the lighter button until the burner is lit. Turn additional burners on following the same procedure. Only attempt to light one burner at a time. 

 Never leave unattended: Be near the grill and monitor your cooking the entire time you are cooking. In the event of a flare up turn the burner controls to off immediately. Once the flare up extinguishes you may relight the burners and continue cooking.

Utensils: Grilling utensils are provided. You will find them in the kitchen in the drawer just left of the pantry cabinet. 

Clean after use: Please use the provided wire grill brush to scrub grill grates after each time you cook.  

Turn off Propane: When not in use be sure to turn the propane tank valve to closed. 

Clean and cover at checkout: Please be sure that the grill is clean and replace the cover when checking out. If you have caused any mess on the side tables or the lid please wipe those down with some soapy water. Please leave the grill as you would hope to find it on your arrival.

Fire Pit

Nothing is better than sitting around the fire outside roasting S'mores. As such, we have provided a propane fire pit for your use. 

Safety: Only use outdoors. Do not add anything combustible to the fire. Do not burn an objects in the fire pit. 

Propane: Propane is supplied with a spare tank in the garage. If you use more propane than what is available onsite it is your responsibility to provide more. You may take an empty tank to the Pilot gas station at the entrance of Greenehaven and exchange the empty tank for a full one.

Lighting: Make sure the burner is off to start. Remove the table cover and set aside. Turn the propane supply on to the fire pit by turning the knob on top of the propane tank which is located under the fire pit table accessed through the door. Once propane tank valve is open turn the burner control on to LIGHT. While turning the burner on simultaneously hold down the lighter button until the burner is lit. Adjust the control knob to provide the level of flame you want.

Turning off: When done, please turn the burner control knob to off, the flame should extinguish. Close the valve on top of the propane tank. Keep propane tank valve closed at all times when not in use. Set the table cover back on the fire pit table. 

Hot Tub

Enjoy the evening air while gazing at the majestic star filled sky as you unwind from the day. 

Safety: For the safety of you and your party please adhere to all posted rules for hot tub use. Children must be supervised at all times. Limit soaking time to 15-20 minutes. Vacate the hot tub if you begin to feel unwell. Surfaces become slippery when wet. Do not bring any electrical devices or appliances in or near the hot tub. Do not use during storms. Do not alter or use any chemicals, the hot tub is maintained by professionals who check and properly use chemicals to keep the hot tub sanitary and safe.

Hot Tub Use Notice: By accepting your reservation, you acknowledge and agree to follow all house rules, including hot tub rules, and you accept full responsibility for yourself and your guests. Use of the hot tub is at your own risk. By choosing to stay with us and use the hot tub, you release the property owners and Powell Vacations, LLC from any liability for accidents, injuries, or health-related issues that may result from its use. 

 Access: You will be provided with the combination code to unlock the hot tub cover approximately 24 hours before check-in.

Cover: Installed is a spa cover arm to help assist in removing the cover from the hot tub. Simply unlatch the straps from the patio side of the hot tub, fold the unlatched half over the bar sitting over the middle of the cover, walk around to the other side of the hot tub, pull the cover towards you, the arm will swing the cover off the tub and hold it in place during use. Always replace cover and secure the straps when hot tub is not in use. 

Entering the hot tub: Please rinse off in the shower prior to entering the hot tub. Be sure to not have sand on you when entering. Sand is extremely difficult to remove from the hot tub. Be aware that all surfaces become slippery when wet. 

Use: The control panel is located above the steps into the hot tub. Pump 1 and Pump 2 buttons turn on the jets. Jets run for approximately 15 minutes at a time. It is recommended that you do not soak for longer than one cycle of the jets. The light button on the control panel will turn on underwater color changing LED lights. Please turn on lights when entering or exiting the tub for your safety. The temperature is preset to 101 degrees Fahrenheit. Please do not use above 103 degrees Fahrenheit. If you adjust the temperature while using please return to 101 after each use. 

Lighting: When entering or exiting the hot tub please use lighting. There is a small switch on the bottom of the grab handle next to the steps to turn on a light on the handle. Please also use the underwater LED lights controlled on the control panel. 

Please Rate Us!

Your feedback means so much to us. By leaving a top-rated review on your booking platform and right here on our website, you help other travelers know what to expect and support the growth of our small business!

If anything isn’t meeting your expectations, please let us know during your stay so we can make it right.

Check-out Instructions:

~ Check out time is 11:00am

~ Take trash to bin outside

~ Strip used beds and leave bedding on the floor

~ Leave used towels on the floor

~ Place used dishes in dishwasher and start wash cycle

~ Clean grill (if used) with brush provided and replace the cover

~ Make sure hot tub cover is on and latched and scramble lock

~ Double check for all of your belongings

Travel safe, we hope to see you again!

Thank you!